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PO Box 165 Liverpool L69 3JD? | Which Company Owns It?

February 18, 2025

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Have you ever come across PO Box 165 Liverpool L69 3JD and wondered who owns it or what it is used for?

Many people search for this address, trying to understand its purpose and which organisation operates from it.

This PO Box is associated with the Disclosure and Barring Service (DBS), a UK government body responsible for conducting background checks for employment and other security-related purposes.

In this article, we will explore who owns PO Box 165 Liverpool L69 3JD, its role in public safety, and how you can contact the organisation using this address.

Whose Address Is PO Box 165 Liverpool L69 3JD?

The Disclosure and Barring Service (DBS) owns and operates PO Box 165 Liverpool L69 3JD.

The DBS is an official UK government agency under the Home Office, responsible for ensuring that employers, voluntary organisations, and government bodies can access reliable background checks on individuals applying for positions of trust.

DBS plays a critical role in safeguarding children and vulnerable adults by preventing unsuitable individuals from working in certain roles.

The DBS check system helps employers make informed decisions when hiring staff, particularly in the education, healthcare, and security sectors.

This PO Box is used specifically for correspondence related to background checks, including applications, complaints, and certificate requests. However, it is not a physical office where individuals can visit in person.

What Is PO Box 165 Liverpool L69 3JD Used For?

What Is PO Box 165 Liverpool L69 3JD Used For

The DBS is a UK government agency responsible for processing background checks, issuing DBS certificates, and handling safeguarding concerns.

This PO Box serves as a secure mailing address where individuals and organisations can send important documents related to criminal record checks and disclosures.

Main Uses of PO Box 165 Liverpool L69 3JD

Receiving DBS check applications from individuals and employers.
Processing identity verification documents for DBS checks.
Handling correspondence related to disputes or errors in DBS certificates.
Managing appeals and reconsideration requests regarding barring decisions.
Communicating with applicants about the status of their background checks.

Since DBS deals with sensitive and personal information, having a dedicated PO Box helps ensure confidentiality and efficiency in handling documents.

This method also reduces the risk of important mail being lost or misdelivered.

What Is the Disclosure and Barring Service (DBS)?

The Disclosure and Barring Service (DBS) is a UK government organisation that helps employers make safer recruitment decisions by conducting criminal record checks.

Established in 2012, DBS was formed by merging the Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA).

Key Functions of DBS

Conducting DBS checks (Basic, Standard, and Enhanced).
Maintaining the Adults’ and Children’s Barred Lists, which prevents unsuitable individuals from working with vulnerable people.
Processing criminal records disclosure applications for employers.
Handling appeals and disputes regarding background checks.

DBS checks are commonly required for teachers, healthcare workers, social workers, and security staff.

These checks provide criminal history details, including convictions, cautions, and warnings, ensuring public safety in workplaces.

Why Does DBS Use a PO Box Address?

Why Does DBS Use a PO Box Address

The Disclosure and Barring Service (DBS) uses PO Box 165 Liverpool L69 3JD instead of a standard street address for several reasons.

Here are the key reasons for using a PO Box:

Security and Confidentiality

DBS handles highly sensitive personal data and requires a secure mailing system to protect this information.

Efficient Mail Sorting

A dedicated PO Box allows the DBS to streamline incoming applications and correspondence, reducing errors and delays.

Centralised Document Processing

All DBS-related documents can be processed at a single location, ensuring consistency in handling applications.

Prevention of Direct Visits

Since DBS does not provide walk-in services, a PO Box ensures that applicants use the official online and postal methods to contact the agency.
Using a PO Box ensures fast, secure, and well-organised handling of thousands of applications received daily.

How Can You Contact the DBS Using PO Box 165 Liverpool L69 3JD?

If you need to contact the DBS via mail, use PO Box 165, Liverpool, L69 3JD for specific queries and applications. However, for general services, use the details below.

Methods to Contact DBS Using PO Box 165 Liverpool L69 3JD

Sending DBS Check Applications: Mail completed forms, identification documents, and supporting evidence to this PO Box.
Requesting Certificate Copies: Send written requests for replacements, corrections, or updates if a DBS certificate is lost or incorrect.
Dispute Resolution: Write to the DBS to challenge incorrect information, request reviews, or submit clarifications on DBS checks.
Barring Appeals: Submit appeals for reconsideration of barring decisions, provide additional evidence, or request hearings to this PO Box.

For urgent inquiries, it is recommended to use alternative contact methods such as phone or email.

What Are the Alternative Ways to Contact the DBS?

What Are the Alternative Ways to Contact the DBS

If you need to contact the Disclosure and Barring Service (DBS) without using PO Box 165 Liverpool L69 3JD, several alternative methods are available.

These options are often faster and more convenient for urgent queries or application updates.

Alternative Contact Methods for DBS

Website: DBS Official Website for online services and updates.
Email: customerservices@dbs.gov.uk for queries and support.
DBS Helpline: 03000 200 190 for urgent assistance and application tracking.
Minicom (Hearing Impaired): 03000 200 192 for accessible support.
Welsh Language Line: 03000 200 191 for Welsh-speaking customers.
International Contact: +44 151 676 9390 for overseas inquiries.

DBS Disclosure Service (General Correspondence)

Address:

DBS Disclosure Service
PO Box 3961
Royal Wootton Bassett
SN4 4HF
United Kingdom

Using these alternative contact methods provides quicker responses than traditional mail.

For urgent issues, phone or email support is recommended, while the website is ideal for tracking applications and managing disputes.

Can You Visit PO Box 165 Liverpool L69 3JD in Person?

Can You Visit PO Box 165 Liverpool L69 3JD in Person

No, PO Box 165 Liverpool L69 3JD is not a physical office where visitors can go in person. Since this is a mail-only address, the Disclosure and Barring Service (DBS) does not provide face-to-face customer service at this location.

The PO Box is strictly used for receiving and processing official correspondence, such as DBS check applications, certificate requests, and appeals.

For individuals who require direct assistance, DBS offers alternative contact methods, including an online portal, phone support, and email communication.

These services allow applicants to track the status of their DBS applications, request duplicate certificates, and resolve disputes without the need for in-person visits.

If someone requires an in-person service, they should visit local authorities, government offices, or accredited bodies that process DBS applications.

These organizations can provide guidance on submitting DBS checks, identity verification, and handling disputes. However, direct walk-ins at this PO Box address are not permitted.

What Services Does the DBS Provide from This PO Box?

The Disclosure and Barring Service (DBS) provides multiple services through its PO Box 165 Liverpool L69 3JD, ensuring that all correspondence related to background checks is securely handled.

This PO Box serves as a centralized address for processing applications and responding to queries.

Key Services Provided

Processing criminal record checks for employers and individuals.
Handling identity verification documents required for DBS checks.
Responding to inquiries regarding application status or delays.
Issuing DBS certificates after the completion of background checks.
Managing complaints and appeals related to barring decisions.

By using a dedicated PO Box, DBS ensures that all sensitive personal information is handled securely.

It also allows for organized and efficient processing, reducing delays and errors in handling DBS applications.

However, urgent queries should be directed to DBS phone support or online services rather than mail correspondence, which may take longer to process.

How Long Does It Take to Receive a Response from This PO Box?

How Long Does It Take to Receive a Response from This PO Box

The response time for documents sent to PO Box 165 Liverpool L69 3JD varies based on the type of request and DBS processing workload.

Some services, such as standard DBS checks, may be completed quickly, while more complex inquiries or enhanced checks take longer.

Estimated Response Times

Standard DBS checks: Typically processed within 10-14 days.
Enhanced DBS checks: May take up to 8 weeks due to in-depth background verification.
General inquiries and document submissions: Response time can range from 5-10 working days.

Delays can occur if an application is incomplete, additional verification is required, or there is a high volume of requests.

To avoid delays, ensure all forms are correctly filled out and submitted with the required documents.

For urgent queries, it is recommended to contact DBS via phone or online services, as mail communication can take longer due to postal delivery times and processing delays.

Is PO Box 165 Liverpool L69 3JD Linked to Any Other Government Departments?

No, PO Box 165 Liverpool L69 3JD is exclusively used by the Disclosure and Barring Service (DBS).

While other UK government departments and agencies use PO Box addresses for official correspondence, this specific address is dedicated to DBS-related communications only.

The DBS operates under the UK Home Office and is responsible for processing background checks, criminal record disclosures, and barring decisions.

However, this PO Box is not linked to other government agencies such as the Home Office, HMRC, or UK Visas and Immigration.

While some other government bodies may use similar Liverpool-based PO Box addresses, they function independently.

If you are unsure about where to send a specific document, always refer to the official DBS website or contact DBS customer service to confirm the correct mailing address.

Using the wrong address may result in delays in processing your request.

Conclusion

PO Box 165 Liverpool L69 3JD is the official mailing address for the Disclosure and Barring Service (DBS), handling DBS check applications, certificate requests, and identity verification documents securely.

It plays a key role in processing background checks and employment screenings. While this PO Box is for mail correspondence only, individuals can contact the DBS via phone, email, or the official online portal for faster assistance.

For urgent queries or application tracking, it is recommended to use DBS customer support services.

Using the correct contact methods helps applicants avoid delays and ensures a smooth, efficient experience with the DBS.